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Refund policy

Refund Policy

Return Policy

You may open the product and look at it of course. You can inspect it and judge the quality of the product.

We are not in this business to waste our time or yours. We are not in the business of letting people try out products to see it they like them. Please don’t order anything unless you intend to keep it. If you have an issue and you purchased from Golden Motor Canada our reputation is rock solid. Google it!

If the product is installed or used in any way you have accepted the product and a return will not be possible. If the product is not functioning correctly please see our warranty policy. Remember Rock Solid!

You may return most new, unused items within 10 days of delivery for a Store credit. We do not credit the original cost of shipping the product to you or the cost of you shipping the product to us. There will also be a 10 percent restocking fee if the product and packaging is in perfect condition. In some case we may accept used product back but a 25-50 percent restocking fee applies depending on the condition of the product and packaging. We will have to resell it as used.

If there is any customs charge, tax or any fee paid to receive an item back this amount will be also deducted from the credit.

You should expect to receive your credit within two to three weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 4 business days).

If you need to return an item please create a support ticket by clicking support than support ticket on the site.

A responce will come quickly.

We will notify you via e-mail of your store credit once we've received and processed the returned item.